This role is a cornerstone of a highly personalized butler service responsible for the highest quality standards for all guest requirements. Establishing the guest profile through Opera systems, the role involves day-to-day guest interaction, from receiving them, to ensuring a comfortable stay at Soneva and personalized assistance on a daily basis. The capacity to analyze guest behavior to determine what the possible needs of the guest are, anticipating their needs and acting on them before the guest asks thereby exceeding expectations.
Skills: Complete knowledge of policies and procedures; rules and regulations, facilities and services, first aid and fire fighting preferred, full range of Front of house services and operations
Experience: Minimum 1 years of experience in a similar field
Qualification: Degree, diploma or vocational education in hospitality studies/ Secondary school
Minimum 21 years old
Start date for all positions – August 2020 or later